Refund policy
Returns & Exchanges Policy
All items in our store are made to order through a print-on-demand production process. Because each item is created specifically for you, we do not accept returns, exchanges, or cancellations due to change of mind, incorrect sizing selection, or buyer preference.
Please carefully review product descriptions, sizing charts, and order details before purchasing.
However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:
- Your order number
- A description of the issue
- Clear photos of the item
We’ll work with our production partner to resolve the issue as quickly as possible through a replacement or refund where appropriate.
You can contact us at thatbookishclubco@gmail.com.
Thank you for supporting our small business and understanding the nature of made-to-order products ♡
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.